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The new world of Smart Services is one in which every connected product turns its manufacturer, and in many cases others along the value chain, into a new kind of service business. “Machine-to-Machine (M2M)”, “Ubiquitous Computing” and “Pervasive Internet” are all terms that point to the advent of enabling technologies for networking products and devices.  Regardless of terminology, it all begins with “smart” products that can be monitored remotely to provide real-time status information. That’s a technological wonder in itself, but it’s only the beginning. The real story is the impact of device-data on the enterprise, and that will be nothing less than a revolution. Early adopters of this technology are creating unprecedented barriers to competition.  Many observers believe this will drive the largest organic growth opportunity in the history of business.

Harbor’s groundbreaking Pervasive Internet and Smart Services research is widely regarded as the definitive work on the business impact of integrating networked devices into business processes.   The challenges and opportunities presented by the Pervasive Internet and Smart Services are profound and go to the heart of how companies perceive the markets they are in, how they organize themselves and how they approach business opportunities. We combine market intelligence with alliance development strategies to help foster the eco-systems that will accelerate market opportunities and provide new customer solutions. Harbor Research’s extensive research, market analysis and alliance strategy experience provides clients with unparalleled perspective and applied methods for developing networked device solutions.

Our domain expertise helps deliver extraordinary value configured to each client’s needs by tapping Harbor’s consulting and problem solving competencies.  Whether you are a technology supplier or adopter, you will need reliable competitive intelligence and alliance tracking to survive the sea change driven by networked devices. No consulting or advisory firm exceeds Harbor’s expertise in this area. Our Pervasive Internet Research Services let you leverage not only our understanding of the evolving technologies and applications, but also our long-standing relationships with the most significant suppliers and adopters.

Our program consists of services, analysis and publications that are configured to specific client needs and goals.  Based on a unique diagnostic methodology that examines your company’s current market position and relationships, clients are given the ability to tailor their own package of research publications, analysis, briefings and workshops to suit their goals, including: 

• Understanding trends, forces, and evolving market structure
• Characterizing and sizing new opportunities
• Mapping evolving customer fulfillment and alliance networks
• New product and service definition
• Business ecosystem definition and alliance strategy development
• Identifying and researching M&A targets

 

Our research services offer clear and unique value to businesses thinking about their future world of smart, networked products.










   

         

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